How to delete bounced contacts

A bounced contact is an email address SleepPRO™ could not deliver to. Removing these protects your sender reputation.

  1. In the CRM tab, click Contacts.
  2. In the filter panel on the left, tick Contact state and choose Bounced. Only bounced contacts now show.
The Contact state filter set to Bounced
  1. Tick the box at the top of the list to select them all, then click Delete in the bar at the bottom.
  2. Click Confirm.
Before you delete, make sure these addresses are truly unusable (a hard bounce) and you will not try to reach these parents again. This way you never lose a good contact by mistake.

A clean list means fewer bounces, a better sender reputation and more emails landing in inboxes.

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